*EBOLA VIRUS-LATEST PATIENT/PUBLIC UPDATE*
ANY OF OUR PATIENTS OR INDIVIDUALS WHO HAVE RECENTLY RETURNED FROM WEST AFRICA FROM AN INFECTED REGION ( SIERRA LEONE, NIGERIA, GUINEA, LIBERIA) OR HAVE BEEN IN CONTACT WITH SOMEONE FROM ANY OF THE INFECTED REGIONS AND HAVE AN APPOINTMENT BOOKED OR WISH TO BOOK AN APPOINTMENT AT THE SURGERY, FOR SAFETY REASONS, PLEASE DO NOT ATTEND THE SURGERY OR SEND ANOTHER FAMILY MEMBER OR FREIND.
IF YOU DO HAVE AN APPOINTMENT PLEASE CONTACT THE SURGERY AT YOUR EARLIEST CONVENIENCE TO CANCEL THE APPOINTMENT.
IRRESPECTIVE WHETHER YOU ARE FEELING UNWELL OR NOT, IN THE FIRST INSTANCE PLEASE CONTACT/DIAL 111 IMMEDIATELY WHICH IS A FREE NHS ADVICE SERVICE AND YOU WILL BE ADVISED ACCORDINGLY. YOUR CO-OPERATION IS GREATLY APPRECIATED
PLEASE SEE LINK BELOW FOR FURTHER ADVICE AND GUIDANCE.
Welcome to Peacock Healthcare!
The Peacock Healthcare Team take pride in offering the highest standard of patient-centered health care with the emphasis on an more holistic approach and a strong focus on enabling our patients to manager their own health in a more productive, beneficial way.
We run many clinics for chronic disease care supported by two nurse Specialists focusing on Diabetes & COPD. We also offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, acupuncture, childhood vaccinations and well-person check-ups.
As part of our future strategy for providing additional services closer to home for our patients & the wider community we are now working in partnership with two local providers;Nottingham University Hospital Trust who are providing a consultant led Musculoskeletal service from our new premises with the support of a Physiotherapy team.
In addition we are also working in partnership with "Diagnostic Healthcare" to provide non-obstetric ultra sound.
Another unique feature is our Diabetic Support Group, which was set up in 2005 by our nurse Diabetic specialist, Ann Needham. New members are most welcome, please contact the surgery for further information.
We are also a medical training practice for 1st, 2nd & 5th year Medical students from Nottingham University and also one of a number of select practices in Nottingham that support the teaching of 5th year Medical students from abroad.
We are committed to providing the best possible service to you and everything you need to know about the practice and our wider work within the community you will find on our web-site. You will find a wealth of health-related information in the menu on the right hand side, please have a look around and do send us some feedback, we value your opinions & suggestions.
New patients who wish to register with us are very welcome, please note our opening times via the above "link" at the top of this page.
Outlined below is advice & guidance on accessing the appropriate services at the right time, which is intended to ensure you receive the right care with minimum inconvenience.
Helpful advice on accessing local services/out-of-hours services:
Should you need urgent medical attention while we are closed, please ring the surgery number or alternatively Tel: 0845 6031466. In each case you will be automatically transferred to our "out of hours" provider, Nottingham Emergency Medical Services (NEMS) 24hrs. They will advise you on the best option for you. If you do need to be seen they will advise where this will be.
Another option should you have difficulty contacting NEMS;please ring 111. this is a free call -24hrs. They will also advise you on the best option for you. If you do need to be seen they will advise where this will be. Please avoid going to the Accident & Emergency Dept if you can.
There is also a very useful free "App" available for you to download to your phone/PC/Tablet for local NHS services in the Nottingham area outlining all the information as detailed below and other useful links, Search: "NHS NNE" on the Apple App Store or via Google Play.
In each case, if you do not already have an account you will need to set one up before you can access any of the products on offer, to assist you, please see links below:
Local "out of hours" services:
Our simple guide below is intended to help yo u make the right decision.
Step 1 - It's not an Emergency:- Go to / contact your local Pharmacy for immediate health advice & for minor health problems.
Pharmacies sell medicines for a wide range of ailments without a prescription and can advise on where best to get further help if needed.
Get advice or medicines from the pharmacy for:
• High temperature, aches and pains • Stomach upsets, indigestion and constipation. • Allergies, hay fever, bites and stings; • Coughs and colds; • Cystitis, urinary infections and thrush • Conjunctivitis; • Emergency contraception (morning after pill)
Don’t let a health problem become urgent – contact your GP surgery and make an appointment with the Doctor if symptoms persist.
Please follow link below for a list of Pharmacists in the Nottingham.
Step 2 - I NEED to see a Doctor or a Nurse - Call the surgery.
If for any reason you are unable to secure an appointment with your GP there are two NHS Walk-In-Centres in Nottingham where an appointment is not required. Further details are outlined below:
NHS Walk-In Centres – no appointment need
You can see an experienced nurse for the treatment of minor injuries and illnesses without an appointment. Walk-In Centres are open every day of the year including Christmas Day, please see conatct numbers below:
TEL:0115 883 8600 (London Road) / 0115 8831960 (Upper Parliament St)
Dentist – if you are in pain:- Registered patients should phone their own dental practice. If the surgery is closed you will hear recorded information.
You can also phone the local out of hours dental assessment service on 0845 603 1407 or phone 111.
For advice on registering with a dental practice call PALS on 0800 183 0456.
Please follow link below to locate a Dentist near you:
Step 3 - What Is An Emergency? C
An emergency is a serious injury or life-threatening problem: 1 in 4 people who go to A&E don't need to be there!
Remember that A&E and dialing 999 for an Ambulance should only be used in emergencies; for example:
• Collapse or unconsciousness; • Severe chest pain; • Severe breathing difficulty; • Heavy bleeding; • broken/ suspected broken bones; • Deep wounds (e.g. stab wounds/lasceration) In an emergency you can go to your nearest hospital A&E department or call 999 for an ambulance.
Attending A&E/calling for an Ambulance for minor problems such as you can't get an appointment with your GP or because you have no transport may put other people’s lives at risk, increase waiting times for other patients and ultimately is not an effcient use of NHS resources. Contacting your local pharmacist, your GP practice or using walk-in services will usually result in faster and more appropriate advice and treatment.
(Site updated 26/01/2015)