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We are still experiencing some problems with our telephones.  IT are aware.  We are working with external support teams to ensure a speedy resolution. 

Please come into the surgery in person if you are able to and you need to speak to us.

DO YOU HAVE ONLINE ACCESS? You can access your health records, book appointments and request repeat prescriptions if you do.  Bring in 2 forms of ID (1 being photo ID) and we can sign you up for it.



Extra evening and weekend appointments available in local area

You can now book routine GP and Nurse appointments in the evening, at weekends and over bank holidays in your local area.

Pre-bookable appointments are available Monday-Friday, 6.30pm-8pm, plus weekends and bank holidays and you can be seen by a GP, Nurse or Healthcare Assistant.

To book your appointment, contact the surgery during normal opening hours. Please be aware that the appointment may take place at another GP Practice in the area.

If you need urgent medical advice when the surgery is closed, you should continue to call NHS 111.



Our drop in sessions for carer advice may be changing.  The contract for the service has now been awarded to another provider.  Until we can provide you with some firm details if you need any advice or support drop in to the surgery and ask to speak to Leah who is our carers champion.  If we can help with forms filling, direct you to the appropriate social care or just be a listening ear, please contact us.


Due to the high demand on HCA appointments, all routine blood tests are now to be done at Park House by appointment only  Tel 0115 9617616,  with the exception of Warfarin and Rheumatoid Arthritis monitoring. Please make sure that you have your ICE request form to take with you to this appointment otherwise no bloods can be taken.  Thank You.

You may also have your bloods taken at the:

Arnold Health Centre, High Street, Arnold, Nottingham, NG5 7BQ. Tel: 0115 8832300



Carers Direct/Carers Information

New Pathways Carer Support Service.pdf

A new service offered for all carers at Peacock Healthcare

A one to one drop in sessions will be held at Peacock Healthcare every third Wednesday of the month 11 a.m. – 12 noon. The first drop in session will take place on Wednesday 18th April 2018. 

Please bear in mind as it is a one to one service and it is a first come first serve basis.

Are you a Carer?

You may not see yourself as one, but if you are supporting a relative or friend of any age who fits one or more of the descriptions below, then you are a Carer. They are:    

  • elderly and frail
  • physically disabled
  • have a learning disability
  • have mental health issues
  • have a history of substance misuse
  • have a serious health condition

Did you know that there is a range of support available to you, which will help you look after yourself as well as the loved one you care for?

Here at Peacock Healthcare our Carers Champion is Leah and she is happy for you to call her on 0115 9580415 and leave a message and she will then call you back or pop in and have a chat with Leah who normally works Monday to Friday.   Alternative there are Carers Information Packs in the reception area.

We need to keep our Carers register updated so please let the practice know if you are a Carer.  Forms are available at front reception or click on the following link:  please let us know

Read more about why it’s a good idea to register as a carer at:


During the Flu season (September-February) we offer flu vaccines to all our Carers no matter what age, so please let us know.

The Nottinghamshire Carers Hub can offer:

  • Information, advice and guidance
  • Signposting to other organisations
  • Short break accommodation
  • Access to Carers support groups
  • Free gym memberships
  • Access to Carers breaks
  • Free training and caring support
  • ‘Carers Smart’ benefits and discounts
  • Carers grants
  • Peer support

Nottinghamshire Carers Hub.

By contacting our Helpdesk you can speak to an experienced support worker who will provide a personalised service that meets your individual needs.

Call us: 0115 824 8824

Email us:

Connect with us: CTEastMidlands


Visit our website:


If you care for someone you have a right to ask for a carer’s assessment. The assessment will look at the impact that caring has on you and the support that you may need.

Caring may have an effect on you, for example your health, work, social life, finance, education, family and personal life. It is important that you know what help is available to help you balance your caring life with a life of your own. The assessment is about you, not the person you care for.

You can have a carer assessment whether or not the person you care for has had a community care assessment.

How do I get a carer’s assessment?

To ask for a carer’s assessment:

Telephone: 0300 500 80 80


When you contact us you will need to give some basic information about you and the person that you care for, such as name, address and date of birth.

You can choose to have an assessment on your own or with the person that you care for, it can be done at your home or in any other suitable place.

You are welcome to have a friend or relative with you to help you explain your needs.

Will I need to pay for services?

There is no charge for support provided as a result of a carer’s assessment.

Carers can contact the Carers Support Service

Call: 0300 500 80 80



Young carers

Are you between 5 and 24 years old and looking after someone?

It can feel good to help. It may mean that you help with tasks such as washing, or shopping, dressing or taking medicines, provide emotional and/or practical support, help to manage the behaviour of someone provide support by ‘keeping an eye’ on someone.

If you are looking after your mum, dad, grandparent, brother or sister, that person may need help because of their illness or disability. The person you look after can have a community care assessment for their needs.

Help and Support for You

As a young person caring for someone you may be entitled to support. If you would like to talk about the care that you are providing, please contact the Early Help Unit and ask for a Young Carers Assessment.

Following your own assessment you may be offered more help:

  • assistance towards going on a school trip or holiday
  • assistance towards school/college activities
  • leisure activities; spending time with friends.
  • help towards hobbies and interests
  • equipment to help with your education e.g. books, computer
  • help towards employment opportunities.

If you are caring for someone and need help get in touch and talk to us. We’ll look at what support you need and what we can offer. Even if we can’t help directly we may know other organisations that can help.

Young Carers or people supporting a young carer can contact the Early Help Unit for more help and advice.

Call: 01623 433500



Other resources for Young Carers include:


How to access local services, organisations or groups.

You can find information about services, organisations or groups that could help and support you on the Nottinghamshire Help Yourself website:

This is a partnership between health, social care and the voluntary sector to bring information and advice together in one place.

Advice, support and information about dementia, you can find on the Nottingham Dementia Carer website


 A Guide to Parents & Carers for children aged 5 and under.





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